Here we have an ad that fails on innumerable levels. Where
to begin?
How about with target audience, or lack of understanding
thereof?
Accuse me not of chauvinism when I say this, but cooking oil
is a female product. It lives at the heart of the domain of ‘mke nyumbani’. Now
in most Kenyan homes, especially of the middle-class variety, there are
actually two females in the home, the ‘madam’ and the ‘house-help’. Either way,
this ad is guaranteed to go so far over both their heads that it might as well
be a billboard on the moon.
Now I happen to be a great fan of Sachin Tendulkar, and a
lover of cricket in general, but outside of the Asian community, in this
market, cricket is about as niche a sport as they come – up there with polo,
hang-gliding, American football and mah-jongg. Even within the Asian community,
as with all communities, sport is essentially a male domain. It’s a bit like
using Dennis Oliech to sell nappies to Kenyan housewives. They may well know
who he is (sort of), but it just don’t make no sense!
Let’s ‘drill down’ further shall we? The basic idea or
proposition, such as there is, in this ad is that Elianto is, and I quote,
“famous for helping you score again and again in the kitchen”. The strap-line,
which is new to me, is “The famous corn oil”.
This to me is a classic example of muddled thinking. The
objective of advertising is very much to make a brand famous. However no one in
the history of advertising has ever made a brand famous simply by stating that
it is famous. That just ain’t how it works. If it did, then every two bit MC on
the street corner would be famous, but the ain’t, mostly with good reason.
FMCG brands like Elianto are the bread and butter and jam of
advertising. They are highly commoditized products in very competitive
categories.
Unilever, amongst the masters of these kinds of brands, have
a very simple strategic approach to their advertising from which they have
essentially not deviated for the last 100 years. It goes like this: first
communicate the functional benefit, then communicate the emotional benefit,
then run some testimonials, then repeat. If it ain’t broke…
This ad here is a very weak attempt to communicate a
questionable emotional benefit. Yes I’m sure that some ‘mke nyumbanis’ want to
have a ‘famous kitchen’, but is that really the heart of the matter?
Capturing the emotional benefit of a brand is one of the
trickiest endeavors in all of advertising. Contrary to popular opinion, it is
nowhere near as trite as banging on a picture of a smiling face and leaving it
at that.
It is about getting to the heart of the emotional need
that a brand helps its consumer to fulfill in their life. When we are talking
about cooking oil, and the consumer is mke nyumbani, then we are talking about the
basic wifely and motherly needs to have a satisfied husband, healthy/happy
children and lots of laughter around the dinner table.
Furthermore, in commoditized categories such as this, it is
important to demonstrate what your brand delivers functionally that allows it
to deliver emotionally… it’s 100% pure… it’s organic… it’s not corn, it’s
maize… it’s good for the heart… it’s fortified with vitamins… it’s flavored
with tea… whatever… you must give people a ‘reason to believe.’
I have been in this game long enough to be able to read from
an ad who wrote/conceived it. This is not necessarily a bad thing – a Tarantino
film is not a bad film just because it’s obviously a Tarantino film. However,
it is obvious when a creative’s personal inclinations and preferences have
over-ridden any attempt at empathy with the people to whom one is talking. This
is a criminal offence, as is this ad.
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